Frequently Asked Questions

What are the check-in and check-out times?

Check-in is possible from 3:00 PM and check-out is at 11:00 AM.

Breakfast is available on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

We have a fast and free open Wi-Fi network available for all our guests.

We offer early check-in and late check-out based on our availability. The additional cost is €25.00 for both early check-in and late check-out.

We have a luggage room for our hotel guests where you can store your luggage with us and enjoy the rest of your day in Hoorn without any worries.

At the front entrance, there is an elevator that goes to the second floor. The third floor is accessible via a staircase.

Pets are not allowed in the hotel, with the exception of guide dogs.

There are public parking spaces nearby in the Het Jeudje parking garage or the Het Transferium public parking lot.

We are a non-smoking hotel; smoking is not allowed inside. We have a designated smoking area outside in front of the hotel. Smoking in the hotel will result in a fine of €100.

You can make a reservation with us through our website, or by contacting us: 072-740 0012 feel free to send an email to: info@heavenshotelhoorn.com

The hotel is open to guests of all ages. However, please note that minor hotel guests are expected to be accompanied by an adult. To make a booking or reservation, you must be 18 years or older.

We accommodate 1 to 4 adults per hotel room, depending on the room type. Contact us to find the perfect room for you!

We currently offer several packages such as a bridal package, romantic package, and birthday package. However, we plan to add more packages in the future! Keep an eye on our site for more information; Heavens Hotel Hoorn If special events take place, this will always be communicated via our site.

It is possible to reserve a day room based on availability, please contact us for more information via info@heavenshotelhoorn.com.

You can make a reservation with us by sending an email to: events@heavenshotelhoorn.com and indicating that you would like to make a group reservation.

We currently offer gift vouchers for both the Hotel and our Restaurant The Saint. The gift vouchers are available through our website, and at the front office of the hotel and the bar of restaurant The Saint.

We accept IBAN, Mastercard, Visa, and debit card.

Our Business Rooms and Suites are spacious enough to place an extra bed in the room. An extra bed can be placed for an additional charge of €35 per room, per night.

Our hotel rooms each have their own climate control.

All hotel rooms have an ironing board and iron.

All hotel rooms are equipped with a safe.

If you have a request for a specific bed type, please mention this in your reservation. We will do our best to meet your preference. Please note that we cannot guarantee it.

Your hotel room can be cleaned daily. If you do not want an interim cleaning, you should hang our unique Hotel For Trees door hanger outside your room.

Hotel For Trees is an organization that is committed to reforestation projects at home and abroad. As soon as you choose to skip your room cleaning, Hotel For Trees will plant a new tree for it.

All our bedding is hypoallergenic.

You can do this by emailing us at email address; events@heavenshotelhoorn.com

Is your question not listed here? Please feel free to contact us.

This site is registered on wpml.org as a development site. Switch to a production site key to remove this banner.