Heavens Hotel is committed to respecting your privacy regarding any information we may collect from you across our website, www.heavenshotelhoorn.com/, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
Personal information we receive from you includes:
Your first name, last name, telephone number, address, email address, credit card details (card type, credit card number, cardholder name, expiration date and security code), information about your stay, date of arrival and departure, special requests, comments about your service preferences (including room preferences, facilities or other services used), information you provide regarding your marketing preferences or in connection with your participation in surveys, contests or promotions
We will always inform you how we process your personal information. Heavens Hotel will not provide your information to third parties under any circumstances without your consent.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we protect to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We do not share any personally identifying information publicly or with third parties, except when required to do so by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal data, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
Cookies are small text files that are placed on your computer, tablet or smartphone when you visit our website. Cookies help us to ensure that the website functions properly, to gain insight into the use of the website and to optimise marketing activities (if you give your consent).
Cookies may contain personal data, such as an IP address or online identifiers, and are therefore subject to the General Data Protection Regulation (GDPR).
Heavens Hotel Hoorn uses cookies to ensure that the website functions correctly, to analyse and improve the use of the website and – only after your permission – for marketing and advertising purposes and for the integration of social media.
We use Cookiebot to manage cookies. Via Cookiebot you can indicate per category whether you accept or reject cookies. Necessary cookies are essential for the functioning of the website and cannot be disabled. Preference cookies remember your settings and preferences. Statistical cookies help us to gain insight into the use of the website, for example via Google Analytics. Marketing cookies are used to tailor advertisements to your interests. Social media cookies make it possible to share content via social networks and are placed by third parties.
When you first visit our website, you will be asked via the Cookiebot banner to give your consent to the placing of cookies, with the exception of necessary cookies. You can change or withdraw your consent at any time via the cookie settings on our website or delete cookies via your browser settings. Please note that disabling certain cookies may affect the functioning of the website.link
We use Google Analytics to gain insight into the use of our website. These cookies are only placed after your permission.
You can also unsubscribe via the Google Analytics Opt-out Browser Add-on.
Do you have any questions about this cookie statement?
Please contact us via info@heavenshotelhoorn.com
